Can My Insurance Reimburse Dermadry in the USA and Canada?

Yes, Dermadry's tap water iontophoresis device is covered by most insurance providers, as it treats the medical condition known as hyperhidrosis.

 

We accept Health Savings Account (HSA) and Flexible Spending Account (FSA) cards as a form of payment in the United States,  just like a regular card for online transactions.

 

We, as a provider, are considered out-of-network; depending on your insurance provider's policies, you may be eligible for full or partial reimbursement on the cost of your device.

 

Dermadry does not file claims or bill insurance directly, so you will need to submit a reimbursement request after making a purchase.

 

Insurance Reimbursement Guide

Getting an iontophoresis device covered by your insurance provider may be challenging. We are here to help by guiding you through the first steps you need to take and providing you with all the information and documents you need. Click here to download our Insurance Reimbursement Guide, which includes additional information, a one-pager on Dermadry, a letter of medical necessity template, and an appeal letter template.

 

If you’re located in the United States:

You must contact your insurance provider for a claim form to receive your reimbursement.

 

They will request the following:

• A copy of your Dermadry prescription and/or a Letter of Medical Necessity from your doctor.
• A copy of your Dermadry receipt/invoice.

Your insurance provider will also need the following information: 

• Provider Name
  • Dermadry Laboratories Inc.
• Provider Address
  • 5824, Rue D'Iberville, Montréal, QC, H2G 2B9, Canada
• Provider Phone
  • 1 866 LIVE DRY (548-3379)
• Provider Type
  • Out-of-network
• National Provider Identifier (NPI)
  • 1396361408
• TAX ID
  • 98-1540630
• Diagnosis Codes (ICD-10)
  • L74.510 - Primary focal hyperhidrosis, axilla
  • L74.512 - Primary focal hyperhidrosis, palms
  • L74.513 - Primary focal hyperhidrosis, soles
• Healthcare Common Procedure Coding System (HCPCS)
  • E1399 - DME: Tap-water Iontophoresis Device
• Place of Service (POS)
  • 12 (Home)
• Modifier:
  • -NU (New Equipment)

CPT codes are utilized in healthcare settings to identify medical procedures and services that providers offer, and Dermadry is an at-home device.

Does my insurance cover iontophoresis treatment for hyperhidrosis?

Most insurance companies will cover iontophoresis treatment for hyperhidrosis. We have listed some of the biggest insurance providers in the USA and listed the section iontophoresis devices fall under. Please refer to our list below. If your insurance provider is not listed or is unsure if it is covered under your plan, we suggest you contact your provider directly.

Aetna

• Aetna covers iontophoresis devices. Click here to learn more.

Cigna

• Cigna covers iontophoresis devices under “Hyperhidrosis Treatments”. 

Tricare

• Tricare covers iontophoresis devices under the “Durable Medical Equipment” category. Click here to learn more.

Humana

• Humana covers iontophoresis devices under the “Durable Medical Equipment” category. Click here to learn more.

United

• United covers iontophoresis devices under the “Durable Medical Equipment” category. Click here to learn more.

Clear Health Alliance

• Clear Health Alliance covers iontophoresis devices. Click here to learn more.

Blue Cross Blue Shield of North Carolina

• Blue Cross Blue Shield of North Carolina covers iontophoresis devices. Click here to learn more.

 

If you’re located in Canada:

 

You will need to contact your insurance provider for a claim form to receive your reimbursement. They will request the following:

• A copy of your Dermadry invoice.

Your insurance provider will also need the following information:

• Provider Name
  • Dermadry Laboratories Inc.
• Provider Address
  • 5824, Rue D'Iberville, Montréal, QC, H2G 2B9, Canada
• Provider Phone Number
  • 1 866 LIVE DRY (548-3379)

 

Major Canadian Insurance Providers

To help you get started with your insurance claim for Dermadry’s iontophoresis device, we’ve compiled a list of the biggest insurance providers in Canada. Download our PDF here, or browse through the links below. You will be asked to create an account or login to your existing account.

Further steps and instructional documents and videos will be available to view once you have logged in to your account. Depending on your provider, there are several ways to submit a claim, both online and with a paper form. If your insurance provider is not listed, or you prefer another method, we suggest contacting them directly.

 

Manulife/Manuvie - Click Here to Contact 

 

Desjardins - Click Here to Contact

 

SunLife - Click Here to Contact

 

Blue Cross - Click Here to Contact

 

Great-West - Click Here to Contact

 

ASEQ - Click Here to Contact

 

If you have any questions regarding how to get Dermadry reimbursed by your insurance provider or need more information, please contact us by email at support@dermadry.com, live chat or by phone at 1-866-LIVE-DRY

 

 

 

Keywords: insurance, inssurance