Satisfaction Guarantee & Free-Return Policy

We proudly offer a 100-day worry-free satisfaction guarantee on the following Dermadry products: Dermadry Total, Dermadry Hands & Feet, Dermadry Underarms, and the Upgrade Kit.
 

Your Satisfaction Is Our Priority

While most users see incredible results, we recognize that every journey is unique. If you aren’t fully satisfied after using your device as directed within 100 days of your delivery date, we’ll issue a full refund. 

To make the process as easy as possible, we’ll also send you a prepaid return label; the shipping fee is on us.

How to Request a Refund

Requesting a refund is simple:

1. Email us at support@dermadry.com with your order details and a brief reason for return. 
2. We’ll send you a prepaid return shipping label for eligible satisfaction-based returns.
3. Once we receive your returned device, we will process your full refund promptly.

Tip: If you don’t hear from us within 24 hours, please check your junk or spam folder, as our response may have been filtered there.

Shop With Confidence

Thanks to our satisfaction guarantee, you can try Dermadry with confidence and risk-free. Click here to purchase and experience peace of mind with every order.

Note: 

• Policies may differ for purchases made through official Dermadry distributors. Please refer to their specific return terms.

• Our Satisfaction Guarantee & Free-Return Policy apply specifically to product satisfaction. They exclude delivery-related instances beyond Dermadry's control, such as incorrect addresses provided, freight forwarding, carrier delays, or theft, once the package is confirmed delivered.